Patient Self-service Kiosks Market Dynamics, SWOT Analysis and Competitive Insights till 2022-2030.
Ability to Offer
Personalised Patient Interaction to Increase the Application of Patient
Self-service Kiosks. Find Key Insights about Opportunities in the US, UK,
Canada, Japan, Korea, and other Countries
Patient Self-service
Kiosks Market Outlook (2022-2032)
The patient self-service
kiosks market is expected to reach a valuation of US$ 3964.7 million by 2032.
The market is expected to grow at a sturdy CAGR of 16.6% during the period
2022-2032, and as of 2022, the market has a valuation of US$ 854.6 million.
Some of the factors which
are expected to contribute to the massive growth of the market are:
·
Assisting
patients in managing the intake process without any external help.
·
Improvement in
the data quality.
·
Cutting down the
waiting time by significant level.
Even the stats suggest
that the adoption of patient self-service kiosks is expected to increase. The
historical CAGR (2016-2021) for the market was 14.7%, while the anticipated
CAGR stands at 16.6%. Thanks to the massive technological development that is
currently taking place in the healthcare market.
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North America currently
the hub for seamless patient experience, and is expected to enjoy the top
position during the forecast period
North America is currently
the largest market for patient self-service kiosks, and during the forecast
period, it is expected that it would remain the top-performing market. North
America currently holds a market share of 36.9%.
It is anticipated that the
North America digital health market is expected to grow at a CAGR of 27.8%
during the forecast period. The patient self-service kiosks play a massive role
in assisting patients in taking up virtual appointments as well. This might
increase the demand for patient self-service kiosks in North America during the
forecast period.
Additionally, a growing
geriatric population in the region, coupled with an increase in chronic
diseases amongst the general masses, is expected to fuel market growth.
Furthermore, a rapid digital transformation of healthcare systems is expected
to increase the patient self-service kiosk market share in North America.
The market growth is
further bolstered by the active participation of start-ups. For example, Eyenuk
is a global AI digital healthcare start-up and market leader in AI eye
screening and AI predictive biomarkers and is making use of patient
self-service kiosks to provide seamless service. The start-up had recently
managed to raise US$ 26 million in series A funding.
Europe market to
experience massive growth during the forecast period
As per the analyst's
viewpoint, the Europe market is expected to grow at a massive rate during the
forecast period. Massive upgradation of technology, along with excellent
internet connectivity and a dearth of medical professionals, is expected to
fuel the market growth during the forecast period. Europe currently has a
market share of 22.8%.
Increased adoption of
smart devices, coupled with deep penetration of the internet in the region, is
expected to further fuel the market growth. Moreover, people in this region
have started adopting more remote healthcare systems, which might increase the
sales of patient self-care service kiosks during the forecast period.
The stats suggest that
nearly one-fourth of the total cancer cases around the world are registered in
Europe. These suggest fact that the demand for patient self-service kiosks is
expected to increase in Europe.
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Self-service Kiosks Market Trends, Share & Scope, Product Estimates &
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Asia Pacific: The
fastest-growing market
The Asia Pacific market is
expected to grow at a CAGR of an astounding 23%, which is supposed to be the
highest CAGR. Rapidly increasing internet penetration, coupled with massive
development in the healthcare infrastructure, is expected to drive the Asia
Pacific market during the forecast period.
Moreover, the increased
adoption of smartphones, coupled with increased usage of clinical information
systems, is expected to boost market growth. The adoption of a clinical
information system eliminates the need for an in-person consultation, which
presents a huge opportunity in front of the market.
Furthermore, an increase
in the initiatives taken by the government and various regulatory authorities
to provide the best healthcare facilities is expected to further boost the
market growth.
|
Report
Attribute |
Details |
|
Patient Self-service Kiosks
Market Valuation as on 2022 |
US$
854.6 million |
|
Patient Self-service Kiosks
Market Anticipated Value (2032) |
US$ 3964.7 million |
|
Patient Self-service Kiosks
Market Projected Growth Rate (2022-2032) |
16.6% |
Drivers for the Patient Self-service Kiosks Market
Reducing material costs
The usage of self-service
kiosks helps in achieving cost cutting by eliminating the need for hiring front
office staff. Because of this, the hospitals do not have to invest on computers
and telephones for the employees.
Personalised patient
interaction
The adoption of
self-service kiosks allows the patients to have a greater access to manage
their journey, thus helping patients have personalised interactions. This helps
patients achieve high satisfaction.
Payment collection
assistance
Self-service kiosks help
in hassle-free payment process. Moreover, these also intimate the patients
about overdue bills.
Improvement in
operational efficiency
From checking-in for
patients to fully processing the payments, the self-service kiosks make the
operations easy and fast for both patients and hospitals. This enables the working
personnel to focus more on the important tasks.
Reduction in human
errors
The application of patient
self-service kiosks helps in reducing the error pertaining to data entry. The
reason being that the patients themselves manage their detail, which would most
likely increase the accuracy.
Restraints for the Patient Self-service Kiosks Market
High cost of
installation
One of the main drawbacks
associated with the self-service kiosks are the installation cost of these
kiosks. The installation charges are more than tens of thousands of dollars as
a result of which many end users might have to think twice before installing
these.
Increasing issues
pertaining to cybercrime
Cybercrime is currently
one of the biggest threats standing in the way of patient self-service kiosks
market growth. One never knows when the personal data would get hacked, and the
hacker would misuse that data.
Regional Insights
USA
The USA is expected to be
the largest market for patient self-service kiosks in North America during the
forecast period.
Increased investment in
R&D, coupled with technological developments in the healthcare sector, is
expected to drive the market during the forecast period. Based on National
Health Council Report, more than 40% of the population residing in the USA is
suffering from incurable chronic diseases. This as well presents a huge
opportunity to the patient self-service kiosks market in the USA.
China
Based on the regional
analysis, China had the highest market share of nearly 24% in 2021. High smartphone
and internet penetration in the region makes China the largest market.
Moreover, the region has
established a standard as far as a rapid digital transformation of the
healthcare system is concerned. Additionally, the region is also home to a large
number of elderly populations, which presents huge potential for the market.
Australia
If we talk about a country
that is expected to grow at the fastest rate, it is Australia. The reason is
that there is a growing awareness in the region regarding the usage of digital
platforms for managing health records.
Apart from that, even the
government in Australia is taking proactive steps to upgrade the existing
healthcare infrastructure and is investing heavily in the technological aspects
of the healthcare system.
Start-up Ecosystem
Though the start-up
ecosystem of self-serving kiosks is quiet in the healthcare sector, there is a
lot happening in the food sector.
Flipdish is an Irish
start-up which offers self-service kiosks for restaurants. It allows
restaurants to dynamically control their menus by adding items directly from
the Flipdish portal.
In January 2022, Flipdish
managed to raise US$ 100 million in a Series C funding round, which was headed
by Tiger Global and Tencent.
The potential start-ups in
the patient self-service kiosks market can draw parallels from the self-service
kiosks start-ups operating in the food sector and can design their value chain,
depending on the available resources.
Competitive
Landscape
The key players in the
patient self-service kiosks market are currently trying to achieve compliance
certification to enhance consumer confidence. This is also done in an effort to
ensure that the entire architecture protects software and client data.
Apart from that, the key
players are also engaged in entering into strategic partnerships to further
bolster their business.
Some of the recent
developments are:
·
In September
2022, NCR’s Allpoint Network creates banking destinations in over 3500 circle K
stores.
·
In March 2020,
Embross’s New V1 Nexus Kiosks were deployed at Billy Bishop Airport.
Key Companies
Profiled
·
International
Business Machines Corporation (IBM) Corp.
·
Clearwave
Corporation
·
PFU-Fujitsu
·
SlabbKiosks
·
KIOSK Information
Systems Inc.
·
Phoenix Kiosk
Inc.
·
RedyRef
Interactive Kiosks
·
EMBROSS Group Pty
Ltd.
·
NCR Corp.
·
Meridian Kiosks
LLC
·
Wincor Nixdorf
Ag.
FAQs
What is the Growth Outlook for the Patient Self-service Kiosks Market?
The patient
self-service kiosks market is projected to grow at a CAGR of 16.6% during
the forecast period.
What is the Valuation of Patient Self-service Kiosks Market as on 2022?
The patient
self-service kiosks market has a valuation of US$ 854.6 million as on 2022.
What is the Expected Valuation of Patient Self-service Kiosks Market by
2032?
The
patient self-service kiosks market is expected to be valued US$ 3964.7 million by 2032.
Report Scope
|
Report Attribute |
Details |
|
Growth Rate |
CAGR of 16.6% from 2022
to 2032 |
|
Base Year for
Estimation |
2022 |
|
Historical Data |
2016-2021 |
|
Forecast Period |
2022-2032 |
|
Quantitative Units |
Revenue in US$ Million
and CAGR from 2022-2032 |
|
Report Coverage |
Revenue Forecast, Volume
Forecast, Company Ranking, Competitive Landscape, Growth Factors, Trends and
Pricing Analysis |
|
Segments Covered |
·
Product Type ·
Component ·
End User ·
Applications ·
Region |
|
Regions Covered |
·
North America ·
Latin America ·
Asia Pacific ·
MEA ·
Europe |
|
Key Countries
Profiled |
·
The U.S ·
Canada ·
Brazil ·
Argentina ·
Germany ·
The U.K ·
France ·
Spain ·
Italy ·
Nordics ·
BENELUX ·
Australia &
New Zealand ·
China ·
India ·
GCC ·
South Africa |
|
Key Companies
Profiled |
·
International
Business Machines Corporation (IBM) Corp. ·
Clearwave
Corporation ·
PFU-Fujitsu ·
SlabbKiosks ·
KIOSK
Information Systems Inc. ·
Phoenix Kiosk
Inc. ·
RedyRef
Interactive Kiosks ·
EMBROSS Group
Pty Ltd. ·
NCR Corp. ·
Meridian Kiosks
LLC ·
Wincor Nixdorf
Ag. |
|
Customization |
Available Upon Request |
Key Segments in the
Patient Self-service Kiosks Market
By Product Type:
·
Freestanding
kiosks
·
Wall-mounted
kiosks
·
Countertop kiosks
·
Mobile kiosks
By Component:
·
Data entry
·
Touchscreens
·
Barcode readers
(QR, 1 and 2 D barcode readers)
·
Keyboard and
Trackball
·
Electronic number
pad
·
Audio speakers
·
Electronic
signature pad
·
Printer
·
Point-Of-Sales
(POS)
·
Laser printers
·
Kiosk thermal
printers
·
Cash transaction
components
·
Debit and Credit
Card readers
·
Cash acceptors
and recyclers (Bill and Coin)
·
Magnetic stripe
and Chip (EMV)/Optical card scanner
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